Europe including UK
Europe including UK
| Country | GSK Entity | Contact Number | Email Address | Support Hours(Local Time) |
|---|---|---|---|---|
| Austria | Pharmaceuticals | +43 (0) 1 970 75322 | WW.GSK-PURCHASE-TO-PAY-DACH@gsk.com | Monday - Friday 08:00 -18:00 |
| Belgium | Pharmaceuticals | +31 30 693 8453 (General) | WW.GSK-PURCHASE-TO-PAY-BELGIUM@gsk.com | Monday - Friday 08 :00 -18:00 |
| Belgium | Pharmaceuticals | +31 30 693 8765 (French) | WW.GSK-PURCHASE-TO-PAY-BELGIUM@gsk.com | Monday - Friday 08 :00 -18:00 |
| Benelux | Consumer Health | +31 30 693 8454 (General) | WW.GSK-PURCHASE-TO-PAY-NETHERLANDS@gsk.com | Monday - Friday 08 :00 -18:00 |
| Benelux | Consumer Health | +31 30 693 8727 (French) | WW.GSK-PURCHASE-TO-PAY-NETHERLANDS@gsk.com | Monday - Friday 08 :00 -18:00 |
| Denmark | Pharmaceuticals | +31 (0) 30 693 8453 | WW.GSK-PURCHASE-TO-PAY-NORDICS@gsk.com | Monday - Friday 08:00 -18:00 |
| Denmark\Finland\Norway\Sweden |
Consumer Health | +31 (0) 30 693 8454 | WW.GSK-PURCHASE-TO-PAY-NORDICS@gsk.com | Monday - Friday 08:00 -18:00 |
| Germany\Austria\Switzerland |
Consumer Health | +49 (0) 40415237771 | WW.GSK-PURCHASE-TO-PAY-DACH@gsk.com | Monday - Friday 08 :00 -18:00 |
| Finland | Pharmaceuticals | +31 (0) 30 693 8453 | WW.GSK-PURCHASE-TO-PAY-NORDICS@gsk.com | Monday - Friday 08:00 -18:00 |
| France | All | +33 (0) 232 23 80800 | WW.GSK-PURCHASE-TO-PAY-FRANCE@gsk.com | Monday - Friday 08:00 - 18:00 |
| Germany | Pharmaceuticals | +49 (0)1360448881 | WW.GSK-PURCHASE-TO-PAY-DACH@gsk.com | Monday - Friday 08:00 -18:00 |
| Greece | Pharmaceuticals | +30 21 06882100 (Option 3) | WW.GSK-PURCHASE-TO-PAY-GREECE@gsk.com | Monday - Friday 08:00- 18:00 |
| Ireland | Pharmaceuticals and Consumer Health | +353 14955366 | WW.GSK-PURCHASE-TO-PAY-UK-IRELAND@gsk.com | Monday - Friday 08:00 -18:00 |
| Italy | Pharmaceuticals | +39 045 9218982 | WW.GSK-PURCHASE-TO-PAY-ITALY@gsk.com | Monday & Friday 08 :00 -18:00 |
| Italy | Consumer Health | +39 045 9219445 | WW.GSK-PURCHASE-TO-PAY-ITALY@gsk.com | Monday & Friday 08 :00 -18:00 |
| Netherlands | Pharmaceuticals | +31 (0) 30 693 8453 | WW.GSK-PURCHASE-TO-PAY-NETHERLANDS@gsk.com | Monday - Friday 08:00 -18:00 |
| Norway | Pharmaceuticals | +31 (0) 30 693 8453 | WW.GSK-PURCHASE-TO-PAY-NORDICS@gsk.com | Monday - Friday 08:00 -18:00 |
| Poland | Pharmaceuticals | +48 61 860 15 55 | WW.GSK-PURCHASE-TO-PAY-POLAND@gsk.com | Monday - Friday 08 :00 -18:00 |
| Portugal | Pharmaceuticals | +351 214129773 | WW.GSK-PURCHASE-TO-PAY-PORTUGAL@gsk.com | Monday - Friday 08:00 - 18:00 |
| Portugal | Consumer Health | +351 214129771 | WW.GSK-PURCHASE-TO-PAY-PORTUGAL@gsk.com | Monday - Friday 08:00 - 18:00 |
| Spain | All | +34 91 8070369 | WW.GSK-PURCHASE-TO-PAY-SPAIN@gsk.com | Monday - Friday 08:00 - 18:00 |
| Sweden | Pharmaceuticals | +31 (0) 30 693 8453 | WW.GSK-PURCHASE-TO-PAY-NORDICS@gsk.com | Monday - Friday 08:00 -18:00 |
| Switzerland | Pharmaceuticals | +41 (0) 318622416 | WW.GSK-PURCHASE-TO-PAY-DACH@gsk.com | Monday & Friday 08:00 -18:00 |
| Switzerland - Nyon | All | +41 22 567 4888 | WW.GSK-PURCHASE-TO-PAY-NYON@gsk.com | Monday - Friday 08:00 -18:00 |
| UK | All | 08706001159 or +44(0)2070268979 | WW.GSK-PURCHASE-TO-PAY-UK-IRELAND@gsk.com | Monday - Friday 08:00 -18:00 |
| Ariba Network technical help | All | Ariba Help | Monday - Sunday 24hrs | |
| Tungsten Network technical help | All | Tungsten Network | Tungsten Network | Monday -Friday 08:00 - 19:00 |
USA, Canada and Puerto Rico
USA, Canada and Puerto Rico
| Country | GSK Entity | Contact Number | Email Address | Support Hours(Local time) |
|---|---|---|---|---|
| North America - Canada, Puerto Rico, United States. | All | External: 1800 291 8940, Internal: 458 1061 | WW.GSK-PURCHASE-TO-PAY-NORTH-AMERICA@gsk.com | Monday - Friday 08:00 -21:00 (EST) |
| Ariba Network technical help | All | Ariba Help | Monday - Sunday 24hrs | |
| Tungsten Network technical help | All | Tungsten Network | Tungsten Network | Monday - Friday 08:00 - 19:00 |
Asia Pacific
Asia Pacific
| Country | GSK Entity | Contact Number | Email Address | Support Hours(Local time) |
|---|---|---|---|---|
| Australia, New Zealand | All | +61 3 9721 6666 (Chargeable) 1800859872 (Toll Free) |
WW.GSK-PURCHASE-TO-PAY-ANZ@gsk.com | Monday - Friday 09:00 - 18:00 |
| Malaysia | All | 1800815604 | WW.GSK-PURCHASE-TO-PAY-MALAYSIA@gsk.com | Monday - Friday 09:00 - 18:00 |
| Philippines | All | +63 2 892 0761 | bsc-kl.p2p-philippines@gsk.com | Monday - Friday 09:00 - 18:00 |
| Singapore | GMS | +800 101 2551 | WW.GSK-PURCHASE-TO-PAY-SINGAPORE@gsk.com | Monday - Friday 09:00 - 18:00 |
| Singapore | GW | +800 101 2551 | WW.GSK-PURCHASE-TO-PAY-SINGAPORE@gsk.com | Monday - Friday 09:00 - 18:00 |
| Taiwan | All | +0800-36-8866 (Toll Free) | bsc-kl.p2p-taiwan@gsk.com | Monday - Friday 09:00 - 18:00 |
| Thailand | All | +66 2 026593020 | bsc-kl.p2p-thailand@gsk.com | Monday - Friday 09:00 - 18:00 |
| Vietnam | All | +84 8 35205336 | bsc-kl.p2p-vietnam@gsk.com | Monday - Friday 09:00 - 18:00 |
| Ariba Network technical help | All | Ariba Help | Monday - Sunday 24hrs | |
| Tungsten Network technical help | All | Tungsten Network | Tungsten Network | Monday - Friday 08:00 - 19:00 |
Latin America
Latin America
| Country | GSK Entity | Contact Number | Email Address | Support Hours(Local Time) |
|---|---|---|---|---|
| Argentina | All | +54 1152468625 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| Colombia | All | +5745905785 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| Costa Rica | All | +50625397669 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| Ecuador | All | +593 1800001202 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| El Salvador | All | +503 21366759 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| Guatemala | All | +502 24394108 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| Honduras | All | +504 22358875 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| Jamaica | All | + 19292444982 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| Mexico | All | +52 5510361250 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| Panama | All | +507 8388545 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| Peru | All | +51 17063265 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| Republica Dominicana | All | +18299548159 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| Trinidad & Tobago | All | + 19292444940 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| Uruguay | All | +598 82903608 | Monday - Friday 06:00 - 19:00 | |
| Chile | All | +56 226188393 | WW.GSK-PURCHASE-TO-PAY-LATAM@gsk.com or oaz22177@gsk.com | Monday - Friday 06:00 - 19:00 |
| Country | GSK Entity | Contact Number | Email Address | Support Hours(Local Time) |
|---|---|---|---|---|
| All | English +44 8000265869 Italian +39 800694169 French +33 805981275 Spanish +34 800000875 |
ptc.p2p-group-mailbox@gsk.com | 08:00 am to 18:00 pm GMT |